You have the right to cancel your order before it has been shipped. To cancel an order, please contact our customer service team as soon as possible. Once your cancellation request is processed, you will receive a full refund of the purchase price. Refunds for cancelled orders are typically processed within 3-5 business days, depending on your payment method and financial institution. Please note that we cannot cancel orders that have already been processed for shipment. In such cases, you may return the items following our standard return policy after receiving them.
We accept returns within 30 days of the original purchase date. To be eligible for a return, items must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase. Items that show signs of wear, damage, or are not in their original condition may be subject to a reduced refund or may not be eligible for return at our discretion. To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number may not be processed. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped or defective product).
Once your return is received and inspected, we will send you an email notification regarding the status of your refund. If your return is approved, your refund will be processed to the original method of payment. Please allow up to 10 business days for the refund to appear in your account, depending on your financial institution's processing times. Some financial institutions may take additional time to post the refund to your account. Shipping costs are non-refundable unless the return is due to our error. If you received a gift that you would like to return, we will issue a refund in the form of store credit to the original purchaser.
If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company as it may take some time before the refund is officially posted. If you've done this and still have not received your refund, please contact us immediately. We will investigate the matter and work with our payment processor to resolve any issues. Please have your order number and payment details ready when contacting us about a missing refund. In rare cases where a refund cannot be processed to the original payment method, we may issue store credit or arrange an alternative refund method.
If you have any questions about our Return & Refund Policy, please don't hesitate to contact us:
Company Name: dailyclothes
Address:2683 Pickens Way，Dallas，Texas
E-Mail: [email protected]
Phone: +18176758131
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM NY, excluding public holidays. We strive to respond to all inquiries within 24-48 hours during business days.
